Conflict Management course comes with easy to understand e-learning study materials.
This Conflict Management Course, is delivered over six in-depth synopsis. Success in dealing with conflict comes from understanding how we behave, as well as how we can influence others. If we approach difficulties as needing to take place in one or a series of conversations, and we approach those conversations with a plan, we will find that we have less difficult people to deal with. More often than not, we will also have more meaningful and significant conversations.
Deliverables: Participants at the end of the course will:
- Identify Good & Bad Conflicts.
- Handle Any Conflicts.
- Listen Actively.
- Get People to Trust You.
- Solve Problems.
This course is designed for team leaders, business owners, managers, employees, entrepreneurs, executives of Small & Medium Enterprises, Teachers, coaches and n anyone wanting to learn to handle and identify conflicts and master difficult conversations.