Negotiation Skills can be advantageous throughout life. At its heart, negotiation is about influencing outcomes in a manner that ensures maximum benefit or value for you personally. In sales, negotiation works toward closing the deal in a mutually-satisfactory manner. Those who master the art of negotiation are able to make the opposite party believe that they have scored the best deal. When in reality, it’s the seller or business that’ has come out on top. Powerful negotiators influence outcomes to work in their own favour, while carefully ensuring that everyone involved in the deal/sale leaves feeling satisfied.
This course is ideally-suited to anyone with an interest in becoming a more capable negotiator. Study a variety of effective negotiation techniques, along with how to handle objections and avoid dead-ends. Learn how to influence and persuade without crossing the line into pushiness, with the ultimate goal of closing more sales.
A complete dependence on capable leadership is one of few things every organisation has in common. In the absence of talented leadership, the workforce – and by extension the entire business – cannot achieve its full potential. Management and leadership are two very different concepts, though are intrinsically interconnected. For an organisation to perform at its best, a strategic combination of both negotiation Skills is required. It’s one thing to master the art of effective delegation, instruction and supervision. It’s something else entirely to inspire a workforce to achieve more by setting a strong example. To become a talented manager and an inspiring leader is to enjoy extraordinary career prospects worldwide.
At the end of the programme, participants will be able to:
- Exhibit strong communication skills with their customers
- Negotiate effectively with clients, suppliers and other business associates
- Practice with confidence basic human relations skills to deal effectively with people
Unit Heads, officers that interface clients, suppliers and other stake holders.