Introduction

Strategic Sales and  customer management helps organizations large or small deliver a more profitable customer experience through strategic sales. This course will show how customer management  can have impact positively on sales, marketing, customer service, technology and operations. You’ll explore ways to get organizations and individual departments to change their approach to customer service, re-aligning process and rewards. You’ll learn key implementation techniques and sales strategies such as customer lifetime value (CLV) and loyalty

Deliverables: At the end of the course, participants will:

  • Learn how to read and understand buyer behaviour
  • Understand customer types and how to relate with them for the best results
  • Lead generation and qualification
  • Sales growth and referrals strategy
  • Learn time management, emotional intelligence and personal leadership
  • Learn sales prospecting techniques

For whom:

Sales Professionals, Sales Managers

Course Features

  • Duration : 1 day
  • Max Students : 1000
  • Enrolled : 0
  • Re-take Course : 0
  • Assessments : Self
Price :
₦ 15,000